2022-2023 Academic Catalog 
    Jan 30, 2023  
2022-2023 Academic Catalog

INT 45010 - Introduction to Quality

1.71 CR
The challenge for manufacturers is to reduce costs without sacrificing quality. Low quality and defective parts drive up the costs of production which naturally drives up the price of the finished product. In this module, the student will learn the history of quality, the importance of a satisfied customer, the philosophies of Total Quality Management (TQM), and the role of the employee in maintaining quality.

Course Learning Outcomes:
  1. Describe quality systems and quality methods.
  2. Develop a quality plan.
  3. Apply quality management principles to manufacturing processes.
  4. Calculate the components of a Statistical Process Control (SPC)
  5. Distinguish between common and special cause variation.